More than 70% of cases handled by Mediation Services in 2007 ended in agreement.
8.5 out of 10 people keep the promises they make when resolving their conflict with the help of Mediation Services.
98% of survey respondents said the mediator maintained neutrality, and 99.5% said they were treated with respect.
www.mediate.com
http://courts.michigan.gov/scao/dispute/odr.htm
www.nafcm.org
www.realjustice.org